EMPLOYEE TRAINING

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Why Behind the Design

We've done every position in the Design organization.

PROGRAMS

ONSITE TRAINING

What's Included

  • 3 Day Onsite Sessions with up to 18 hours of content!

  • Handouts for taking notes on training material

  • 30 Day Graduate support following training session

  • Report card and graduation certificate

  • Manager guide for training follow up

  • Travel Onsite

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Onsite Training

3 Days

$6,250

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Online Training

4 Weeks

$4,750

ONLINE

TRAINING

What's Included

  • 4 Week Zoom Sessions with up to 16 hours of content!

  • Video recordings for accountability and reference

  • 30 Day Graduate support following training session

  • Weekly Report card and graduation certificate

  • Manager guide for training follow up

Pick a Course!

Turn a New Hire Into a Rockstar

New employees can learn their role and find consistent success. Learn about the process, ways to stay profitable, and communication tools that will make your standout as a ROCKSTAR team member. 

Project Management Principles

Project Managers will learn the necessities of a profitable workflow and how to deliver a job under budget on time, and what resources are available to you to wow the customer. We will teach you how to creatively problem solve.

Customer Service Success

Learn customer service tips and tricks for de-escalating a client, getting what you need in a hurry, and how to proactively understand your customer's needs to service them best. 

Relationships for Repeat & Referral Business

Calling all Brand Ambassadors, Schedulers, and Business Development Managers: Want to develop relationships that will last? Or maybe you want your customers to be a walking billboard for you! We'll teach you the process, tools you need, and how to keep your clients coming back for more!

Finding Your Next Rockstar

Whether you are looking for a Designer, Installer, General Manager, or Office Support we will help you understand the best process for recruiting, interviewing, and capturing your next perfect fit team member.

Effective Training Methods

Now that you've found the perfect person, you want to make sure they get all of the tools and training to be successful after 30 days. Problem is you don't know how to do that... We will give you a formula to success on developing your team.

Window Covering 101

For any role, beginners will learn the basics of the window covering language. The pros and cons of possible solutions, how to discuss with a customer, ways to fix it if it breaks. They will walk away empowered to be your customer's expert. 

Drapery 101

Romans, Drapes, Fabric Oh MY! Beginners will get an overview of all things soft goods in this introductory course on specifying these tricky products. Learn the styles, options, and ways to prevent problems from occuring for a beautiful installation.

Address

2762 North Lincoln Avenue #202

Chicago, IL 60614

By Appointment Only

Contact

Email: jessica@gobehindthedesign.com
Tel: 847-986-9168

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