Pick a Course!
Turn a New Hire Into a Rockstar
New employees can learn their role and find consistent success. Learn about the process, ways to stay profitable, and communication tools that will make your standout as a ROCKSTAR team member.
Project Management Principles
Project Managers will learn the necessities of a profitable workflow and how to deliver a job under budget on time, and what resources are available to you to wow the customer. We will teach you how to creatively problem solve.
Customer Service Success
Learn customer service tips and tricks for de-escalating a client, getting what you need in a hurry, and how to proactively understand your customer's needs to service them best.
Relationships for Repeat & Referral Business
Calling all Brand Ambassadors, Schedulers, and Business Development Managers: Want to develop relationships that will last? Or maybe you want your customers to be a walking billboard for you! We'll teach you the process, tools you need, and how to keep your clients coming back for more!
Finding Your Next Rockstar
Whether you are looking for a Designer, Installer, General Manager, or Office Support we will help you understand the best process for recruiting, interviewing, and capturing your next perfect fit team member.
Effective Training Methods
Now that you've found the perfect person, you want to make sure they get all of the tools and training to be successful after 30 days. Problem is you don't know how to do that... We will give you a formula to success on developing your team.
Window Covering 101
For any role, beginners will learn the basics of the window covering language. The pros and cons of possible solutions, how to discuss with a customer, ways to fix it if it breaks. They will walk away empowered to be your customer's expert.
Romans, Drapes, Fabric Oh MY! Beginners will get an overview of all things soft goods in this introductory course on specifying these tricky products. Learn the styles, options, and ways to prevent problems from occuring for a beautiful installation.